IntraSoft CSM
Comprehensive observability of your IT and OT infrastructure
The Central IT Infrastructure Monitoring System is a modern platform based on Elastic technology, providing full visibility into the condition and performance of infrastructure, applications, and business processes in near real time. The solution replaces fragmented monitoring tools with one consistent system that delivers unified data, clear visualizations, and intelligent analysis and alerting mechanisms.
It is the foundation for stable IT service operations – from the network and server layer, through virtual environments and applications, to key business operations.
Why CSM? Key Benefits
- One panel – a complete view of the organization’s operations
Monitoring the availability, performance, and security of IT services and business processes.
- Improved business continuity (SLA 99.9%)
Early detection of incidents, fast tracking of their source, and automatic notifications. - Intelligent alerting
The system detects anomalies based on rules and machine learning mechanisms. - Resource and time savings
Centralized automation of installation, agent management, and environment configurations. - Full control over data and permissions
Roles, AD authorization, SSO, data segmentation – in line with security principles.
What does CSM monitor?
| Area | Monitoring scope |
|---|---|
| Infrastructure | servers, storage systems, network devices, firewalls |
| Operating systems | CPU, RAM, processes, files, network |
| Containers and virtualization | Kubernetes, VMware – status, load, objects |
| Applications and databases | metrics, logs, response times, errors, dependencies |
| Security | audit logs, login attempts, file changes |
| Business processes | visualization of data flows between systems |
Data collection and analysis
- Real-time metrics and statistics
- System, application, and audit logs
- Network flows (NetFlow)
- Custom data via API or JSON files
All data passes through enrichment, filtering, and standardization pipelines, ensuring a consistent format and the highest possible information quality.
For whom?
The system is designed for organizations that:
- Maintain distributed and critical environments
- Need a unified IT/OT monitoring platform
- Focus on automation and enterprise-grade security
We transform monitoring into real business support
CSM implementation enables organizations to:
- respond to incidents faster
- optimize IT costs
- minimize downtime
- ensure compliance with security policies
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